We are so pleased with our Security First Alarm system and the company's service. The system installation was quick and efficient and using the alarm is easy. The few times we have had reason to talk with customer service, they have been friendly and very helpful. Security First Alarm is a great company and we highly recommend them.
Best customer service in town. Fast friendly response every time! Kirsten is the best!
Excellent. Really like their work
Security first was INCREDIBLY helpful and timely. I called about an old alarm system I had inherited with a home purchase that kept alarming. The manufacturer was unable to help me disarm without a security code. I called security first and spoke to Tammy. She let me text her pictures of what I was looking at and walked me through the process of disarming. This took some time and lots of explanations, and the fact she was willing to help me and treat me so courteously was so welcome. Would definitely recommend this company and will be using them when we install an updated system.
We at First Baptist Church of Gresham, we would like to take the opportunity to commend Mr. Rick Waldrop for giving his time, expertise, and knowledge to the church regarding the security concerns of the church building as well as safety concerns for the people who attend the church for worship, and for various other functions at the church.
Mr. Waldrop was professional, knowledgeable, and sincere in his advice to the members of the church who met Mr. Waldrop, and walked the church freely giving his advice on various upgrades to the church's security.
Please provide this letter of appreciation to Mr. Waldrop and let him know that we at First Baptist Church of Gresham are very appreciative of his advice and thank him.
Chairman of the Church Board
We had a great experience with Security First for the most part. They were able to get us an estimate quickly, they showed up on time within a day of the estimate and the install went great. Brian was lovely to work with, very friendly and funny. My only con would be, we were quoted one price for the install, when all was said and done, it ended up being double what we were quoted. Still, a very reasonable price and a easy to use system, we're happy. Thanks for making the process easy!
Our experience with Security First Alarm has been fantastic. It doesn’t seem to matter what the issue is they are always ready and willing to help on a timely basis. They even purchased components we needed for our security system and delivered them to our business so we could install part of our system. This kind of service is rare. Give them a shot and you will be happy you did.
These guys took the time to help troubleshoot a system years after the sale. KEEP IT UP.
Security First Alarm provides excellent service, at a price that was more reasonable than other vendors. Kirsten and their installers were great to work with and very responsive. I highly recommend them.
Wow best place for security ever. they answer all your questions and know how to fix all the various situations that arise in a timely manor. When we moved, we had SFA install at our new house & the people that moved into our old house continued with SFA also. Great people Great product. Thank you all.
I never expected to have such a tremendous experience with a security company. I am so thankful for Security First Alarm. They helped me every step of the way and went above and beyond with their service. I highly recommend Security First Alarm. SALES: Tami was excellent. She met me in person twice to ensure my security setup was exactly what I needed. She was thorough and easy to understand. I felt zero pressure to purchase anything at all. Tami just wanted to ensure I had the appropriate setup for my needs. Awesome. Thank you Tami! SERVICE: Jacob was outstanding. Absolutely phenomenal. He first installed a temporary system because our new residence did not yet have internet installed. He offered this service to protect me in the interim. Wow. Jacob then came out again a week later to install the permanent setup. He did a professional and clean job with the install. The sensors just disappear into the background. All the placements of various products were right where I would have installed them. I trusted Jacob and this proved to be wise. Thank you Jacob for going above and beyond and being so patient with all my questions. Epic! OFFICE: Kristen was a delight. She helped me prepare for the system and communicated clearly with me in all our email correspondence. I changed my order multiple times and she ensured everything was ready for me on the day of install. Thank you Kristen! THANK YOU SECURITY FIRST ALARM!!